Senior Property Manager- Highwoods Properties

Posted By: Mike Mcconnell Career Center ,

Are you ready to join an exciting, growing and well-established company that honors integrity, recognizes hard work, rewards achievements and fosters career growth?    If you are, Highwoods Properties, a large, publicly traded full-service real estate company, may be your next and best career move.  Our company offers a dynamic, fast-paced environment that promotes teamwork, creativity and collaboration.  Take the next step and see what Highwoods is all about.  Currently, we are seeking a qualified individual to join us in our Orlando office as a Senior Property Manager.

This position is responsible for the overall operation and financial success of assigned Class A portfolio of commercial office buildings.  Incumbent will assume a leadership and supervisory role among the property management, maintenance and administrative teams and will represent Highwoods Properties in a professional manner to customers, vendors and the general public.  Responsibilities include:

  • Must maintain the highest standards of customer service
  • Responsible for the financial performance of the assets within the assigned portfolio
  • Research, prepare and implement annual budgets including coordination of certain revenue, operating expenses and capital expenditures for building improvements
  • Must maintain highest standards of cleanliness
  • Must be highly visible on property
  • Hold vendors to a high standard of performance
  • Elevated sense of urgency
  • Ability to anticipate and have a concierge mentality
  • Review invoices as needed and submit for payment in a manner which maximizes Highwoods operating income
  • Maintain contact with customers and owner representatives to ensure solid, reliable relationships including implementation of building specific customer relation programs
  • Manage capital improvement projects as assigned
  • Develop and implement ideas to reduce operating expenses
  • Coordinate with Maintenance Manager to administer preventative maintenance programs
  • Negotiate and manage vendor contracts within assigned portfolio
  • Assist in special projects for department as needed
  • Conduct regular property inspections to prevent problems/identify opportunities in accordance with department policy
  • Adhere to company, division and department policies and procedures and ensure property compliance with codes, regulations and governmental agency directives
  • Review and monitor daily work order report and weekly outstanding work order report
  • Initiate customer billings and assist with collection process
  • Coordinate customer move-ins (i.e. welcome packages, etc.) and customer move-outs to promote customer relations and protect the property
  • Assure optimal functioning of building systems (example, HVAC, fire/life safety, elevators and security systems)
  • Review and provide explanations for monthly operating expense variances greater than 5% and $1000
  • Assist leasing representatives during customer renewal process
  • Review and understand leases related to assigned portfolio
  • Coordinate customer projects and follow-up on customer work requests
  • Responsible for the completion/execution of follow-up documentation for all leases
  • Attend and follow up on all customer move in and move out punch list inspections
  • Adhere to OSHA requirements related to assigned portfolio
  • Identify and implement procedures to minimize Owners’ insurance risks
  • Direct hands on professional development of all members of the Property Management Team


Selected candidate must possess effective organization, time management, written and oral communication skills.  Strong interpersonal skills, detail-oriented and analytical are all characteristics we desire in this role.  Demonstrated leadership skills are highly desired.   Computer proficiency with MS Office and budgeting/reporting experience are required.  Proven record of providing excellent internal and external customer service is a must.  A successful candidate will possess demonstrated experience with property acquisition and/or new property start-up.


Bachelor’s Degree along with a minimum of seven years’ experience in full service commercial property management in Class A high rise CBD/BBD environments is required.  Certified Property Manager (CPM) or Real Property Administrator (RPA) designation preferred.


Interested candidates please apply on-line at


Equal Opportunity and Affirmative Action Employer, including Minorities/ Women/ Veterans/ Disabilities