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City of Orlando 911 and EOC tours

Tour Orlando's 911 Communications Center & Emergency Operations Center

Friday, April 29, 2022
1:00 PM - 3:00 PM (EDT)

Orlando 911 Communications Center

110 George Desalvia Way
12 Seats Remaining

* Registration open until 4/27/22 at 3:00 PM ()

Event Details

The Emergency Preparedness Team is pleased to announce an opportunity to tour the City of Orlando 911 Communications Center and EOC (Emergency Operations Center).

This event is limited to 50 people as a maximum of 25 people are permitted in each area at any one time.

Plan to arrive no later than 12:45 pm. The tours will start promptly at 1 pm.

Registration closes Wednesday, April 27, 2022 at 3 pm or when capacity is reached.

If you register and then find yourself unable to attend, kindly send a note to cancel as a waiting list will be established and you'll allow other members to participate.

Note: your picture may be captured to use in our social media or marketing materials.

Additional information: 
  1. Parking: north side of the building outside the fence.
  2. An Orlando Police Department Supervisor will meet us at the Walk-In Gate and lead us into the building to begin our tours. We will be divided into two groups of 25.  Each tours will last approximately 1 hour.
  3. No photography is allowed.
  4. While currently there is no mask requirement, the Orlando Police Department will let us know if this changes. (However, we suggest you bring a mask with you just in case.)

For More Information:

Building Owners and Managers Association Orlando Logo 1372 South Narcoossee Road, #113
St. Cloud, FL 34771
(407) 380-3320

The Communications Center serves the citizens of Orlando as the primary 911 Public Safety Answering Point (PSAP).

The division fields calls requesting response from police, fire and EMS-Emergency Medical Services. All calls requiring the Fire Department or EMS are immediately transferred to the appropriate agency.

Calls for police service are handled by our specially trained police call takers and dispatchers.

The call center handles more than 760,000 calls per year. All employees receive a minimum of 232 hours of training and are certified by the Department of Health as a Public Safety Telecommunicator.